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Returns and Refunds Policy

Returns

You have 14 calendar days to return an item from the date you have received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.

If the reason for a return is a product defect, please refer to our Warranty policy: https://varjo.com/warranty/

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Contact Us

If you have any questions on how to return your item to us, please contact us at orders@varjo.com.