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Support

Frequently asked questions


How do I get a copy of my invoice?

In order to receive your copy of the invoice, please send a request to orders@varjo.com and we will prepare that for you.

What is your refund policy?

You can find our Returns and Refunds Policy here: https://aero.varjo.com/returns-and-refunds/

How do I request a refund?

You should send a request for a refund to orders@varjo.com. More information about refunds is available in our Returns and Refunds Policy.

How do I cancel my order?

Send a request for order cancellation to orders@varjo.com and we will prepare the cancellation.

What is your privacy policy?

You can find our privacy policy here: https://varjo.com/privacy-policy/

Customer service

For any other inquiries, contact us via our support form and we will respond promptly.